To attain global best practices and become a world-class utility.
To create world-class assets and infrastructure to provide the platform for faster & consistent
growth.
To achieve excellence in service, quality, reliability and safety.
To earn the trust and confidence of all customers by exceeding their expectations.
To work with vigor, dedication and innovation with total customer satisfaction as the ultimate goal.
To consistently achieve high growth with the highest levels of productivity.
To be a technology driven, efficient and financially sound organization.
To be a responsible corporate citizen, nurturing human values and concern for society, the
environment and above all, people.
To cultivate a work culture that fosters individual growth, team spirit and creativity to overcome
challenges and attain goals.
To uphold the guiding principles of trust, integrity and transparency in all aspects of interactions and
dealings.
Vision
To be amongst the most admired and trusted integrated company, delivering reliable and quality
services to all customers at competitive costs, with international standards of customer care –
thereby creating superior values for all associates
To set new benchmarks in standards of corporate performance and governance through the pursuit
of operational and financial excellence, responsible citizenship and profitable growth.
